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CRM Solutions by CRM Works
Submitted by David Gill on Tue, 29/01/2008 - 13:00.


Welcome to CRM Works

It is often written that CRM is not a destination but journey. We concur and are qualified to say so and give informed advice, having been in this space for 20 years, as a power CRM user in the telecommunications sector and now as an application developer and Vendor Solution Partner. Originally ACT Certified Consultants, we have seen evolution more than revolution, until we came across the then Accpac CRM in 2003. From there our interest in CRM changed profoundly with the early development of Web Based CRM Solutions.

CRM Works was conceived and we sold our interest in ACT First. Please read About Us for important and relevant information to assist your CRM journey.

This site is your information resource, your journey’s planning guide dedicated to great Customer Relationship Management. Re named CRM Works Asia focus on a single vendor solution, Sugar CRM for one reason. It is the best contemporary CRM Solution available.

CRM Works Asia can cater for your business from entry level, mid market to enterprise, providing simple to complex end to end integrations to ERP as required. The contemporary architecture and extensibility of SugarCRM allows us to develop unique custom solutions, integrated with its native architecture that mirror and extend our client business processes, scale as the business grows and provide real and sustainable return on the CRM investment.

CRM is not simply technology. You may think so, as there is a growing choice of CRM solutions out there and with so many new offerings, companies, people, money and spin, all presenting their solution as the quintessential CRM solution. Most lack two important ingredients, one being web architecture and there other experience. This flows across business processes, marketing, risk, application hands on, visualisation, communications and all of these impacts on the ultimate deliverable, that is Good CRM.

To capture your attention marketing spend in the CRM space is huge and growing, the best product and solution provider does not get to the top of the searches, just the one with more to spend on the day. Good for us, today was our turn and we found you or you found us. Something worked.

Start your journey now, with a small investment of your time and watch the Introduction and Overview video on SugarCRM. If you feel there is a fit to your immediate business needs, the other more focused video presentations will add more substance to your research. The next step is for us to help you determine if your requirement is simple or complex, so we can prepare for and move down the appropriate track. At any time, without the spin consider us as your friend and guide. Please write to me.


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