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Case Studies
VERBATIM

Success Story: Verbatim
As an industry pioneer, Verbatim is recognised for the role it plays in early product development and commercial product introduction of new technologies. Verbatim's leadership role is especially apparent in the evolution of optical media recording including MO and the CD/DVD family of products. To continue their growth in Australia and Asia Pacific, required the deployment of business systems that were robust and scalable, yet flexible enough to meet the unique requirements of the business.

 
ADELAIDE ARTS FESTIVAL
Success Story: Adelaide Arts Festival
The Adelaide Bank Festival of Arts in South Australia installed a Sage CRM solution to help it coordinate its marketing and sales approach to some 20,000 sponsors, supporters and ticket buyers.
 
THOMSON FINANCIALS
Success Story: Thomson Financials
Thomson Financials has been providing webcast services for corporate communications and investor relations since early 2000. When Thomson Financial, the world’s leading provider of corporate communication webcasts, needed a solution that would help them manage their workflow and schedule events, they implemented a Sage CRM.
GRAND HOTELS INTERNATIONAL
Success Story: Grand Hotels International
Grand Hotels International owns and operates ten prestige Hotel Grand Chancellor properties at sites throughout New Zealand and Australia, including Auckland, Auckland Airport, Wellington and Christchurch. As part of fulfilling this growth strategy, the group recognised the need to implement a more efficient system to manage sales activities and communication with existing and prospective customers.
WHITE GOLD SOLUTIONS

Distributor Finds ACCPAC CRM Pure Gold.
Boasting 'value-added service' as its competitive differentiator, tight communications management is imperative for IT security distributor, WhiteGold Solutions - both upstream to vendors, and downstream to resellers and end-users. Until recently, WhiteGold managed customer information and marketing campaigns through an ACT! database. However, with expansion bringing new offices in Sydney and Melbourne, plus mobile and home-based workers, it found the small business system too limiting.

SYDNEY OLYMPIC PARK AUTHORITIES

Sydney Olympic Park Authority (SOPA) has installed Sage ACCPAC CRM ™ customer relationship management software to support the vision for the Park that includes a $470 million plan for residential and commercial development over the next five to seven years.

INORTECH
Inortech - Boosts customer loyalty with Sage ACCPAC CRM.
Having relied on Sage ACCPAC solutions for over 10 years, Inortech upgraded and expaned its Sage ACCPAC Advantage Series system and added Sage ACCPAC CRM to enhance customer satisfaction and streamline sales processes.
SOURCE TECHNOLOGIES
Source Technologies - Sage ACCPAC take customer service to new heights.
A loyal Sage ACCPAC customer for over a decade, SOurce Technologies turned to Sage ACCPAC CRM to streamline its sales process and improve forecasting accuracy and inventory control. Because Sage ACCPAC CRM integrates with Source Technologies Sage ACCPAC Advantage accounting solution, the company recieved an instant, out-of-the-box ROI.
ACME TRUCK LINE
Acme Truck Line chooses Sage ACCPAC CRM to drive its customer service network.
Acme Truck Line turned to Sage ACCPAC CRM to streamline operational overhead and strengthen customer relationships with outstanding service. With Sage ACCPAC CRM on board, ACME Truck Line can provide its employeeswith powerful web based access to data across 70 distributed offices and extend that functionality to the wireless PDA devices used by its sales staff.
METROHM-PEAK
Metrohm-Peak chooses Sage ACCPAC CRM web based CRM and Accounting running on Microsoft.
Metrohm-Peak Inc, a nationally recognised distributor of ion chromatography instrumentation and provider of analytical services, faced new challenges in a highly competitive market as the result of a strategic corporate partnership. To help them achieve their aggressive growth plans, Metrohm-Peak turned to Sage ACCPAC for a complete web based accounting and customer relationship management solution that offers tight integration with their Microsoft systems.

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